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Terms & Conditions

About Us

About us
1. Warranty Information.
1.1. Please note that the fitment of these parts to you vehicle may invalidate it's warranty. SpD Automotive Ltd Products accepts no liability for damage to your vehicle caused by any of these parts. Some of the parts listed on the web site may be for show use only and not for use on the public highway. SpD Automotive Ltd Products will not be held responsible when products intended for off road use are used on the public highway. If you are in any doubt as to use, please ask before ordering. Your statutory rights are not affected by any SpD Automotive Ltd Products disclaimers. Items that carry a manufacturer's warranty are still covered by their warranty.
2. Returns Information.
2.1. Please ensure you buying the correct product as the web site may show products in your specific vehicle category that may not actually fit your vehicle. Please verify this before you submit your order as it is your responsibility to know the item is the part you want. If you are in any doubt whatsoever, please contact the manufacturer before placing your order with us. SpD Automotive Ltd Products will not accept any cancellation, refund or exchange for the product you ordered if it will not fit your vehicle through incorrect purchase.
2.2. If SpD Automotive Ltd Products sends you an incorrect item and it is our error then please notify us within seven days of receiving it. We will require that you to return it to us in it's original as-new condition within ten days. Once it arrives back SpD Automotive Ltd Products we will thoroughly inspect it and issue a replacement or refund as necessary. Any postage charges incurred by you for these returns will be refunded. SpD Automotive Ltd Products are not notified within seven days of delivery, or you have not returned the item to SpD Automotive Ltd Products within ten days then no refund or replacement will be issued.
2.3. If your purchased item was damaged in-transit to you then you must notify us immediately of taking delivery of the item. Please thoroughly inspect your item(s) as soon as they arrive with you.
In the case of a courier delivery, do not sign for the item until you check it's condition as no refund can be made if you sign for it.
2.4. In all other cases we may consider offering a refund, replacement or credit within seven days of you taking delivery of the item. Returns will only be accepted if goods are in new and unused condition and in their original packaging. Postage or shipping charges will not be refunded. All returns are subject to a restocking fee of up to fifteen percent of the price of the item which we need to charge to offset the cost of our order processing. We will not accept returns for goods which were sold as special offers either on our web site or anywhere else unless we specifically said so in writing prior to dispatch.
2.5. Please Note we will not accept returns for goods which were delivered to the customer more than twenty eight days before notification of a fault. The only exception to this is for items with manufacturer warranties where replacements may be available.
3. Special Terms and Conditions for Vehicle Body Parts,Suspension,Wheels,genral Goods
3.1.It is strongly recommended that the buyer understands that some products may come with foreign instructions. It is the buyers 'risk' that they have enough confidence or they will seek professional help in using and fitting the product properly. Ie typical instance: 1.a road wheel will not have instructions, so taking it to a tyre fitting bay would be strongly advised. 2. An exhaust will not have instructions so taking it to an exhaust fitting centre would be strongly advised. SEE RETURNS:
3.2. All vehicle body kit fitment should only be performed by a qualified professionals with experience in fitting vehicle body kits. Some body kits may require some modification for proper fitment. Pre-fitment preparation may be necessary. Be sure to pre-fit all body kits before painting.
3.3. SpD Automotive Ltd Products will not guarantee any delivery times and will not be held liable for any costs incurred for the storage of a vehicle at a body shop, or for any delay in the delivery. Please do not put your vehicle in a body shop until you receive your body kit. Bodykit parts can take longer than twenty eight days for delivery. In ordering a bodykit from SpD Automotive Ltd Products, you are agreeing to the above terms and conditions.
3.4.All none mainland UK orders will have shipping charges added to the order based on the most competitive price we have on that day. We will always attempt to get our customers the best rate based on security, speed and quality of service.
4. Terms and Conditions (General)
4.1. SpD Automotive Ltd Products website terms and conditions for use. These terms and conditions apply to the use of the United Kingdom. SpD Automotive Ltd Products and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website.
5. Definitions.
5.1. "Conditions" means these terms and conditions and the "Special Conditions"; "Online Sales" means sales conducted through the Website; "Product" means a product displayed for sale on the Website; "Product Description" means that part of the Website where certain terms and conditions in respect of the individual Product are provided; "Special Conditions" means the terms and conditions in the Product Description; "Users" means the users of the Website collectively; "User Information" means the details provided by you to us; "We/us" means SpD Automotive Ltd; "Website" means the website located at www.japshop.co.uk or any subsequent URL which may replace it or any of our sub-sites (list available on request); "United Kingdom" means England, Wales, Scotland and Northern Ireland and "You" means a user of the Website.
Use of the website
6. Access.
6.1. We will provide you with access to the Website and the Online Sales in accordance with the Conditions.
7. Indemnity.
7.1. You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of the Website, or the use by any other person accessing the Website using your information.
8. Use of the website.
8.1. We reserve the right to: Modify or withdraw, temporarily or permanently, the Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change
shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
9. Third Party Links.
9.1. In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources. Purchase of products
10. Orders.
10.1. All orders are subject to acceptance in accordance with our Order Acceptance Policy and availability. If the Product you have ordered is not available from stock the item will be sent to you in due course once re-stocks have arrived with Us, or sent direct from one of our suppliers to you. We will not contact you before hand to inform you of stock levels, where the item is coming from, nor who it will come from (unless requested by You). We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website. Click here to find out more about our Cancellation Policy and our Return Policy both of which are incorporated into these Conditions.
10.2. Each Product purchased, be it new or used, is sold subject to its Product Description which sets out additional specific terms and conditions related to that Product including, without limitation terms and conditions concerning estimated delivery times and warranty.
10.3. All details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was inputted. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on the Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order Acceptance Policy.
Payment
10.4Tyres fitted to wheels are bespoke packages and cannot be returned without prior agreement. Any agreement between SpD Automotive must me made in writing.
A removal of tyres is charged at £12.50 per wheel and tyre, and then a restocking fee of 25% will be charged to all parts returned to stock. Wheels that have had tyres removed are considered second hand and will then be sold in our bargain section.
10.5Second hand wheels & second hand wheel and packages cannot be returned without prior agreement. Any agreement between SpD Automotive must be made in writing.
A removal of tyres is charged at £12.50 per wheel and tyre, and then a restocking fee of 25% will be charged to all parts returned to stock.
10.6 Wheels that have had tyres fitted cannot be returned for any reason unless found to be porous.
Out of round wheels have to be reported prior to fitting tyres, once tyres are fitted cannot be returned for warranty claims.
11. Description Of Products.
11.1. All prices are inclusive of VAT at the current rates and are correct at the time of entering information. The total cost of your order is the price of the Products ordered plus Shipping Charges.Payment can be made by any of the specified Payment Methods. Payment will be debited and cleared from your account before the despatch of your Product. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
12. Refusal Of Transaction.
12.1. We reserve the right to withdraw any Products from the Website at any time and/or remove, screen or edit any materials or content on the Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time in our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any Product from the Website whether or not that Product has been sold; removing, screening or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun. The eligibility to purchase Products on the Website is limited to those parties who satisfy our Eligibility Criteria. By making an offer to buy a Product, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to your credit-card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
General
13. Intellectual Property And Right To Use.
13.1. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
13.2. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
14. Compliance With Laws.
14.1. The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.
15. Limitation Of Liability.
15.1. While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy.
15.2. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but
not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
15.3. We make no warranty that the Website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.
15.4. To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer.
15.5. We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect losses; in any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.
15.6. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
16. Severance.
16.1. If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not effect the validity and enforceability of any of the remaining provisions of the Conditions.
17. Waiver.
17.1. No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
18. Survival.
18.1. Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
19. Entire Agreement.
19.1. We intend that these Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by poth parties. In this way, we can avoid any problems surrounding what SpD Automotive Ltd Performance Products (and sub-sites) and you the customer is expected to do.
19.2. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of the Conditions and you agree that, save as set out below, you shall have no remedy in respect of any misrepresentation.
19.3. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.
20. Law.
20.1. The Conditions shall be governed by and construed in accordance with the UK law and you irrevocably submit to the exclusive jurisdiction of the UK courts.
20a. Offshore
20a.1. For shipping overseas (outside of the UK) we will contact you on receiving your order (and prior to processing it) to quote for shipping charges and times
21.Items and Descriptions.
21.1.Most of the photographs and graphics have been supplied by our suppliers. On placing an order please verify via email or telephone prior to ordering.
22. Catalytic Converter.
22.1Why should I have a catalytic converter?
If your car was fitted after 1st August 1992 with a catalytic converter from new, you need to have one for the MoT. It needs to be in good working order to comply with the Government's emissions legislation. The engine has been designed to work with a Cat and besides giving out toxic emissions; the performance will be reduced if your Cat is not working properly. You will fail the annual MoT if you either it is not present or it is not in good working order.
Can I remove my Cat?
If your car was registered after 1st August 1992 you must have the Cat present and working for the MoT. Previously registered cars can have the Cat permanently removed.
Why do people want to remove their Cats?
Without a Cat the engine gives more power and reduced petrol consumption. You may remove the Cat for track / competition / display use, for example, which we can do for you.
Contact SpD Automotive Ltd Products.
At SpD Automotive Ltd Products customer care is our number one priority. If you have any questions, please contact us on
23.Carbon Products
23.1"Due to the nature of the material used in the manufacture of this product, inherent flaws and slight imperfections are to be expected in the weave pattern.
Japshop nor any of it Authorised Distributors can accept any responsibility for the disruption of the weave, as this is a common occurrence in products manufactured of this material."
01772 299820 or by email at sales@japshop.co.uk and let us know if you are not completely satisfied.
24.The customer hereby consents to the jurisdiction of Preston County Court Lancashire for the resolution of any disputes

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
"If, by mistake, we have underpriced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item to you.
"In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the item at that price. If you decide not to order the item, we will give you a full refund on any amount already paid for that item in accordance with our refund policy."

Shipping And Handling

All shipments must be signed for "UNCHECKED" unless they are checked as "in good condition" at the time of signature. If goods are signed for in good condition but not checked at that time then any damage claim will be attempted on your behalf but not guaranteed. SPD will NOT accept returns from drop ship retail customers so they must return the goods to the trader from which they purchased. Damage or shortages must be reported within 24

Delivery Schedule

We deliver your order right away. We will normally send your order to you in 2 business days . International orders are generally received in under 5 days.

Back Orders

Please email us if the item is out of stock, we can back order it for you we will.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

Limited Lifetime Warrantees:

Exhausts,brakes,clutches,tyres

As long as you are the original purchaser, cat-back exhaust systems are covered by a lifetime anti-corrosion and manufacturing defect warranty.
- Flexible sections - 12 months from date of purchase100 cell race cats - 12 months from date of purchase - race use excluded
- 200 cell sports cats - 24 months from date of purchase..
- Clutches 3 months limited date of purchase.
- Brake pads 3 months (nothing for wear only breakage)
- Proof of purchase and identification may be required.
- Labour is not covered under the Fletcher guarantee, however, you may visit our premises for inspection and we will replace the parts for you, stock permitting.
Item must be fitted by a recognised reputable professional body.
Damaged items will not be guaranteed. e.g. damage caused by speed bumps, incorrect fitting etc.
Cost of replacement part to be paid for by the customer until faulty item is returned to us for inspection then exchanged.
We reserve the right to ask to inspect the item/vehicle before issuing a guarantee.
The warranty is not transferable between owners. The warranty sheet must be registered within 30 days of purchase

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01772 299821

Privacy Policy

SPD Automotive Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

To return an item contact us within 7 days of receiving the goods, you then have a further 7 days from that point to return the item; failure can result in the refund being dismissed.


If YOU want to return a correctly supplied product YOU will be liable for Original shipping, return shipping, return insurance, if you want to return the goods into SPD stock then Re-stocking at SPD will also attract 25% fee, 2.9% original paypal fee, +2.9% refund fee (or 2.5%+2.5% for business cards).
If you want to cancel a paid order before it leaves SPD then you will be liable for a £4 per box packing charge and, 2.9% original paypal fee,+ 2.9% refund fee (or 2.5%+2.5% for business cards).
International bank transfers will carry a £35 refund fee, UK BACS refunds and Credit notes on account will not attract any payment fees but will be subject to re stocking fee.
Some of these terms must be expressed to your customers if we drop ship for you, and by ordering the drop ship service your company is accepting these terms.



Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm